Visual voicemail. Pioneered by the iPhone and up until today, the iPhone from AT&T Wireless was the only phone that was able to use it. Verizon Wireless has introduced today Visual Voice Mail, an application that manages voice mail on phones. Available initially on the LG Voyager, users can delete, reply and forward voice mail messages without listening to prior messages or voice instructions, making it a more effective way to manage and respond to messages. Visual Voice Mail lists voice mail messages with date and time of receipt and message duration. When a caller leaves a new voice mail, it pops up, alerting users of the new message. From the display, customers can call back, reply, forward, add to contacts, and archive message (to internal or external memory). Users can store 40 messages for 40 days, double the storage and retention time of Basic Voice Mail. In addition, they can create up to 10 greetings, 20 distribution lists and 50 distribution members to receive messages. "Voice mail plays a large role in how customers conduct business," said Mike Willsey, Director for Marketing of Verizon Wireless. "With Visual Voice Mail, we're able to offer customers more options to help them better prioritize voice mail messages." Visual Voice Mail is available for $2.99 monthly access, per line, plus airtime or megabyte charges and messaging fees, depending on the plan. Customers should take their LG Voyager to a Verizon Wireless store to receive the free software update. Visual Voice Mail will be offered on additional devices in the coming months.
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